Privacy Policy

Privacy Policy

Revised Date: March 23, 2026

LaneScapes, LLC, operating under the shorter name LaneScapes (“Company,” “we,” “our,” or “us”) operates the website www.lanescapeslawncare.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, interact with us, or opt in to receive communications, including SMS/text messages.

1. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

Personally identifiable information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Service address
Any other information you provide through forms, estimates, or service requests

Derivative Data

Information automatically collected when you access the Website, such as:

IP address
Browser type
Operating system
Pages visited and time spent on the Website

Mobile Information

If you opt in to receive SMS/text messages, we collect:

Mobile phone number
Messaging consent records
Message interaction data (e.g., delivery confirmation, responses)

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our services
Respond to inquiries and customer service requests
Send service updates, appointment reminders, and estimates
Improve our Website and customer experience
Send marketing and promotional communications (with your consent)
Comply with legal obligations

3. SMS/Text Messaging Policy

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from LaneScapes. These messages may include:

Appointment confirmations and reminders
Service updates and notifications
Billing alerts
Promotional offers and marketing messages

Consent

Consent is not a condition of purchase.
You opt in by submitting your phone number through our Website forms or other communication channels and agreeing to receive messages.

Message Frequency

Message frequency may vary depending on your interactions with us.

Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out at any time by replying STOP to any message.
After opting out, you will no longer receive SMS messages unless you opt back in.

Help Instructions

For assistance, reply HELP or contact us directly at:
Email: info@lanescapeslawncare.com
Phone: 410-782-9522

Data Use for Messaging

Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
Your information will only be used for the purposes outlined in this policy, including delivering requested communications.

4. Disclosure of Your Information

We may share information in the following situations:

Service Providers: With trusted third parties who assist in operating our business (e.g., CRM systems, messaging platforms, VOiP platforms, payment processors), under strict confidentiality agreements.
Legal Requirements: If required by law or to protect rights and safety.
Business Transfers: In connection with any merger, sale, or acquisition of assets.

We do not sell your personal information.

5. Payment Security & PCI Compliance

LaneScapes is committed to protecting your payment information and maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Secure Payment Processing

All credit and debit card transactions are processed through PCI-compliant third-party payment processors integrated with our systems (such as CRM software).
We do not store, process, or transmit full cardholder data (such as complete credit card numbers) on our own servers.
Payment information entered through our Website or customer portal is encrypted and transmitted securely using industry-standard Secure Socket Layer (SSL) technology.

Limited Data Storage

We may retain limited payment-related information (such as last four digits of a card, card type, or transaction history) for billing, recordkeeping, and customer service purposes.
Sensitive authentication data (such as CVV codes or full magnetic stripe data) is never stored.

Third-Party Providers

Our payment processors and financial service providers are responsible for maintaining PCI DSS compliance for the secure handling of cardholder data.
These providers are contractually obligated to safeguard your information and use it solely for transaction processing and related services.

Customer Responsibility

Customers should avoid sending sensitive payment information (such as full credit card numbers) via email, text message, or other unsecured communication channels.
If such information is received unintentionally, we will take steps to securely delete it.

Security Measures

We implement administrative, technical, and physical safeguards designed to protect your information.
Access to payment-related data is restricted to authorized personnel only.

Disclaimer

While we take reasonable steps to protect your information and work with PCI-compliant providers, no system can be guaranteed 100% secure. By using our services, you acknowledge and accept this risk.

6. Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Request correction or deletion
Opt out of marketing communications

To exercise these rights, contact us using the information below.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

Enhance user experience
Analyze Website usage
Improve our services

You can modify your browser settings to decline cookies if preferred.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Children’s Information

We do not knowingly collect information from children under the age of 13. If we become aware of such data, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

LaneScapes, LLC
Website: www.lanescapeslawncare.com
Email: info@lanescapeslawncare.com
Phone: 410-782-9522

Terms And Conditions

Terms & Conditions (SMS / A2P 10DLC Compliance)

Revised Date: March 23, 2026

Welcome to LaneScapes, LLC, operating under the shorter name LaneScapes. By opting in to receive communications from us, including, email, voice, and SMS/text messages, you agree to the following Terms & Conditions.

1. Program Description

LaneScapes provides customers with SMS/text messages related to:

Appointment confirmations and reminders.
Service updates and scheduling notifications.
Billing alerts and account notifications.
Promotional offers and marketing messages.

2. Opt-In Consent

By providing your mobile phone number and affirmatively opting in through our website, forms, or other communication channels, you consent to receive recurring SMS/text messages from LaneScapes, LLC.

Consent is not a condition of purchase.
You must be at least 18 years old or have permission from a parent/guardian.

3. Message Frequency

Message frequency varies based on your interaction with our services but may include multiple messages per month related to your account, services, or promotions.

4. Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. LaneScapes, LLC is not responsible for any charges incurred.

5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

6. Help Instructions

For help, reply:

HELP

Or contact us directly:
Email: info@lanescapeslawncare.com
Phone: 410-782-9522

7. Supported Carriers

SMS services are supported by most major U.S. carriers, including but not limited to AT&T, Verizon, T-Mobile, and others. Carrier participation may vary.

8. Privacy Policy

Your use of our messaging services is also governed by our Privacy Policy. We do not sell or share your personal or mobile information with third parties for marketing purposes.

9. Service Availability

We are not responsible for delayed or undelivered messages. Delivery is subject to effective transmission by your mobile carrier and our third-party messaging platforms, such as VoIP and CRM software.

10. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.

Terms & Conditions (Payment Security & PCI Compliance)

LaneScapes is committed to protecting your payment information and maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS).