Privacy Policy
Revised Date: March 23, 2026
LaneScapes, LLC, operating under the shorter name LaneScapes (“Company,” “we,” “our,” or “us”) operates the website www.lanescapeslawncare.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, interact with us, or opt in to receive communications, including SMS/text messages.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
Personally identifiable information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Service address
- Any other information you provide through forms, estimates, or service requests
Derivative Data
Information automatically collected when you access the Website, such as:
- IP address
- Browser type
- Operating system
- Pages visited and time spent on the Website
Mobile Information
If you opt in to receive SMS/text messages, we collect:
- Mobile phone number
- Messaging consent records
- Message interaction data (e.g., delivery confirmation, responses)
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Respond to inquiries and customer service requests
- Send service updates, appointment reminders, and estimates
- Improve our Website and customer experience
- Send marketing and promotional communications (with your consent)
- Comply with legal obligations
3. SMS/Text Messaging Policy
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from LaneScapes. These messages may include:
- Appointment confirmations and reminders
- Service updates and notifications
- Billing alerts
- Promotional offers and marketing messages
Consent
- Consent is not a condition of purchase.
- You opt in by submitting your phone number through our Website forms or other communication channels and agreeing to receive messages.
Message Frequency
- Message frequency may vary depending on your interactions with us.
Message & Data Rates
- Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions
- You may opt out at any time by replying STOP to any message.
- After opting out, you will no longer receive SMS messages unless you opt back in.
Help Instructions
Data Use for Messaging
- Mobile information will not be shared, sold, or disclosed to third parties or affiliates for marketing or promotional purposes.
- Your information will only be used for the purposes outlined in this policy, including delivering requested communications.
4. Disclosure of Your Information
We may share information in the following situations:
- Service Providers: With trusted third parties who assist in operating our business (e.g., CRM systems, messaging platforms, VOiP platforms, payment processors), under strict confidentiality agreements.
- Legal Requirements: If required by law or to protect rights and safety.
- Business Transfers: In connection with any merger, sale, or acquisition of assets.
We do not sell your personal information.
5. Payment Security & PCI Compliance
LaneScapes is committed to protecting your payment information and maintaining compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Secure Payment Processing
- All credit and debit card transactions are processed through PCI-compliant third-party payment processors integrated with our systems (such as CRM software).
- We do not store, process, or transmit full cardholder data (such as complete credit card numbers) on our own servers.
- Payment information entered through our Website or customer portal is encrypted and transmitted securely using industry-standard Secure Socket Layer (SSL) technology.
Limited Data Storage
- We may retain limited payment-related information (such as last four digits of a card, card type, or transaction history) for billing, recordkeeping, and customer service purposes.
- Sensitive authentication data (such as CVV codes or full magnetic stripe data) is never stored.
Third-Party Providers
- Our payment processors and financial service providers are responsible for maintaining PCI DSS compliance for the secure handling of cardholder data.
- These providers are contractually obligated to safeguard your information and use it solely for transaction processing and related services.
Customer Responsibility
- Customers should avoid sending sensitive payment information (such as full credit card numbers) via email, text message, or other unsecured communication channels.
- If such information is received unintentionally, we will take steps to securely delete it.
Security Measures
- We implement administrative, technical, and physical safeguards designed to protect your information.
- Access to payment-related data is restricted to authorized personnel only.
Disclaimer
While we take reasonable steps to protect your information and work with PCI-compliant providers, no system can be guaranteed 100% secure. By using our services, you acknowledge and accept this risk.
6. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to:
- Enhance user experience
- Analyze Website usage
- Improve our services
You can modify your browser settings to decline cookies if preferred.
9. Third-Party Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Children’s Information
We do not knowingly collect information from children under the age of 13. If we become aware of such data, we will take steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
LaneScapes, LLC
Website: www.lanescapeslawncare.com
Email: info@lanescapeslawncare.com
Phone: 410-782-9522